C5-Readiness

BSI C5

Finding cloud providers with a C5 attestation and requesting the right evidence

There is no complete, official directory of all cloud services with a C5 attestation, and the BSI does not keep such a list. In German healthcare, the Competence Centre for Interoperability in Healthcare publishes information on attested systems at the providers’ request. This page shows where to look, how to word your requirement and which documents to ask for before you decide.

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Last updated: 2026-11-01

Anyone searching for “BSI C5 certified providers” is in fact looking for cloud services with a C5 attestation. According to the BSI FAQ there is no C5 certificate. The evidence is an audit report by an independent auditor on one or more services, see C5 attestation. This page is for procurement, information security and business units who are looking for a provider or want to assess a bidder.

Is there a directory of all providers with a C5 attestation?

No. The BSI states in its FAQ that cloud service providers decide themselves whether to report publicly on C5 audits, and that it is therefore not possible to keep a guaranteed complete list. Because the BSI has no supervisory role over C5 audits and is obliged to remain neutral towards the market, it does not keep a list of C5 attestations itself. It is also not involved in the audit or the reporting (section 3.1 of the catalogue) and does not review the reports.

What this means for you: every list you find is a selection, not an official confirmation. Only the report shows whether a specific service is attested.

Publication under Section 393(7) SGB V

German healthcare has a statutory publication. Under Section 393(7) SGB V (Book V of the German Social Code), the Competence Centre for Interoperability in Healthcare (Kompetenzzentrum für Interoperabilität im Gesundheitswesen), which is based at gematik, publishes information on attested cloud systems and cloud technology on its platform, on application. The application must include a checklist on the complementary customer criteria. The list is on the Competence Centre’s website at ina.gematik.de.

What the list shows and what it does not follows from the Competence Centre’s page “C5-Testate” (retrieved 1 November 2026):

List under Section 393(7)
Who is on it?only providers that have applied; on the day we checked, the list had seven entries
Which information?operator, issue date of the audit report, type 1 or type 2, names of the cloud services in the attestation, kind of service provided; optionally the customers’ obligations to cooperate, regions and availability of the attestation
What is checkeda formal check of the information submitted; the attestation is only used for a plausibility check and is then destroyed, not published
How currentchanges and deletions at the provider’s request, the list is cleaned up monthly

The law and the Competence Centre’s page differ on one point. Section 393(7) sentence 2 requires the checklist on the complementary customer criteria to be submitted with the application, while the page lists the obligations to cooperate (in German “Mitwirkungspflichten (korrespondierende Kontrolllisten)”) as optional information. If an entry lacks the checklist, request it from the provider.

The list helps you find providers and answer the question which controls a healthcare provider has to implement itself. It does not replace evaluating the report: neither the report nor its audit opinion is published there. What Section 393 SGB V requires in detail and of whom is explained on Section 393 SGB V. Whether it applies in an individual case needs a legal assessment.

Where else you can look

  • The provider itself. Providers can describe existing attestations in their security documentation. What counts is the report: ask for it directly. The answer quickly shows you whether there is an attestation for the service you are looking for.
  • The tender or the supplier questionnaire. Word the requirement so that only suitable evidence meets it (template below). The requirement then sorts the bidders for you.
  • The platform provider. If an application runs on a cloud platform, the platform can have an attestation while the application has not been audited. Keep the two apart in your search. What a platform attestation covers is explained on C5 scope.

Wording the requirement correctly

Vague requirements such as “C5 certified” leave open which service, which type and which period is meant. Our template for a supplier questionnaire or a statement of work, as a proposal for you to adapt:

ItemTemplate text
EvidenceThe bidder presents a report on an audit against the BSI Cloud Computing Compliance Criteria Catalogue C5 (C5 attestation), prepared by an independent auditor in accordance with ISAE 3000 (Revised), IDW PS 860 or an equivalent national standard.
Subject matterThe report covers the service offered [name] in the region [region], including the components [list].
Type and periodType 2. The audit period ends no more than [number] months before the bid is submitted. Subsequent reports are provided unprompted during the term of the contract.
CriteriaAt least all basic criteria, plus the additional criteria [list] if your protection needs require them.
Subservice organisationsThe bidder names the subservice organisations and the method applied (carve-out or inclusive) and, for carved-out subservice organisations, presents their reports as far as their terms permit.
Customer obligationsThe bidder presents the list of complementary customer controls (also called complementary user entity controls, CUEC) from the system description.
Alternative in German healthcareIf there is no C5 attestation, the bidder explains whether and how it provides evidence under the C5 Equivalence Ordinance (C5GleichwV) (certificate and remediation plan).

Set the values in brackets to suit your needs. Whether you accept a type 1 report for an initial engagement depends on your risk and your deadline. Type 1 only covers the design as of a specified date. Section 393 SGB V has its own deadlines, see Section 393 SGB V, and the route via an ISO 27001 certificate with a remediation plan is covered on C5 Equivalence Ordinance.

Which evidence you should request

  1. The complete report. According to the BSI FAQ it belongs to the provider, who sets the terms on which it is passed on. Expect a non-disclosure agreement. A cover page, a confirmation letter or a logo is not enough.
  2. A commitment to subsequent reports. According to the FAQ, audits are usually repeated every year. Customers typically have it confirmed in the contract that they will receive all subsequent reports.
  3. The list of CUEC. It shows what you have to do yourself so that the criteria are met.
  4. Reports of key subservice organisations. Under the carve-out method, the audit does not extend to their controls.
  5. Statements on deviations. They are in the report. Ask about the status of the measures since the end of the period.

How to evaluate the report is explained step by step on Reading a C5 report.

Warning signs when looking for a provider

Statement or findingWhat may lie behind itWhat you do
“C5 certified” or “C5 certificate”Imprecise marketing language; there is no C5 certificate (BSI FAQ)Ask for the report, service, type and period
A C5 logo or sealThere is no official C5 logo (BSI FAQ)Do not treat the logo as evidence, request the report
“Our data centre is C5 attested”The attestation of the platform, not of the applicationAsk whether the application itself was audited and which controls the platform report expects from the provider
Audit “based on” C5According to the BSI FAQ, you cannot tell just by looking whether all C5 criteria were complied withCheck catalogue version, audit standard and scope of criteria in the report
Report is not releasedNo report for the service, or terms you cannot acceptAsk for the reasons. No report, no assessment
Attestation applies “to the company”According to the BSI FAQ, an attestation never applies to the provider as a whole, only to audited services in specified regionsCheck service and region in the report

Example: a laboratory looking for a results portal

Fictitious example, not a client. A medical laboratory wants to deliver test results to referring practices through an online portal and is buying a cloud service for this. It proceeds as follows:

  1. Search: It goes through the list under Section 393(7) and finds no suitable service there. It draws no conclusion from this, because the list only contains providers that have applied.
  2. Requirement: It sends the template to three providers and asks for type 2, region Germany, subsequent reports and the CUEC list.
  3. Responses: Provider A presents a type 2 report for its portal. Provider B refers to the C5 attestation of its cloud platform. Its application itself has not been audited. Provider C holds an ISO 27001 certificate and a remediation plan under the C5GleichwV.
  4. Assessment: The laboratory evaluates A’s report and has the responses from B and C legally assessed before considering them further.
Diagram “From search result to reliable evidence” in three stages from left to right. Stage 1 Find: ask the provider directly for the report; tender or questionnaire with a precise requirement; German healthcare: list under Section 393(7) SGB V, only providers that applied; look at platform and application separately; note: no complete directory, the BSI does not keep a list of C5 attestations. Stage 2 Request: the complete report, commitment to subsequent reports, list of complementary customer controls (CUEC), reports of key subservice organisations, statements on deviations. Stage 3 Check: service and region, type and period, audit opinion and deviations, no report, no assessment, step by step on the page “Reading a C5 report”. Below, six warning signs: “C5 certified” or “C5 certificate”, a C5 logo or seal, only the platform is attested, audit “based on” C5, report is not released, attestation “for the company”.
Tap the graphic to open it at full size.From search result to evidence. Sources: BSI C5 FAQ; Section 393(7) SGB V; Competence Centre for Interoperability in Healthcare, page “C5-Testate”; own illustration.

Frequently asked questions

Does the BSI keep a list of cloud services with a C5 attestation?+
No. According to the BSI FAQ, the BSI keeps no list of C5 attestations because it has no supervisory role over C5 audits and is obliged to remain neutral. The FAQ also says that a guaranteed complete list is not possible, because providers decide themselves whether to report on audits.
What does the list under Section 393(7) SGB V contain?+
Information on cloud systems whose providers have applied: operator, date and type of the audit report, the services in the attestation and the kind of service, optionally the customers’ obligations to cooperate, regions and availability of the attestation. The Competence Centre checks the information formally. The attestation itself is not published.
A provider is not on the list. Does that mean it has no attestation?+
You cannot conclude that. Publication only takes place at the provider’s request. Ask the provider directly for the report.
Is it enough if the provider’s cloud platform has a C5 attestation?+
That depends on what you want to assess. The platform attestation covers the platform, not the application running on it. For Section 393 SGB V, the law refers to an attestation for the cloud systems and technology used. Instead of the attestation, the C5 Equivalence Ordinance accepts other evidence with a remediation plan under certain conditions. How far a platform attestation reaches has to be assessed case by case.
Can we require a “C5 certificate” in a tender?+
Better not, because according to the BSI FAQ there is no C5 certificate. Require a C5 report for the service offered, with type, region and the maximum age of the audit period. Otherwise bidders who are asked for a certificate will clarify this through bidder questions.

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Sources

This content provides general technical and organisational information and does not constitute legal advice (no legal services within the meaning of the German RDG).